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Before returning items to us, please read and follow the instructions below. You can also Live Chat with our Customer Support online, where one of our customer sales representatives will be glad to help you.
Please make sure that you understand our return policy and ensure that all criteria are met before physically sending any items back to us.
Ownta.com reserves the right to charge a handling fee on all returned products.
1. All returns must be sent back within 7 days of receipt of the item (We will tracking online for your order) . We only accept products in their original condition.
Please note that we cannot process any products that are returned without our prior knowledge. If you wish to return any or all parts of your order, you will need to contact customer service via Our LiveChat Support or "Contact us" form.
2. Mis-shipped products: For mis-shipped items (item shipped was not item ordered), once confirmed, we will be responsible for an item exchange and any shipping fees. If you so choose, you can also return the product and get a full refund plus the shipping and handling fee.
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